Recently I took a flight with Scoot. The experience was really great, I can not fault the company or the service. For what I paid, it was great value for money and a great experience. The next aspect of travel is travel insurance. When purchasing a ticket with Scoot the sites offers travel insurance as part of the purchase process. IN MY OPINION DO NOT TAKE THIS OPTION.
Unless you are insuring over a trip that is substantially over $250 it is not work the money you pay for insurance supplied by the ACEGROUP. I would suggest to think twice. My experience with the company informed me of the excess of $250, which everyone would no because we all read the fine print. And ACE GROUP make it abundantly clear at the purchase point that there was an excess. O no there wasn't because if they had made it clear I suspect many would not take the insurance out. They must have just forgotten to do this, or not.
The issues is I had to cancel a ticket due to having to fly a week earlier. The price is good because Scoot keeps the money if you can't make it. Unless you take out the extra $46 to change your ticket. But then that put you in competition with other airlines. So you would think the travel insurance would cover, Wrong that is with ACEGROUP the online option of travel insurance is just not work the price.
The site accepts request for insurance that is paid for by your credit card, they don't have any real error checking as I had mistakenly put my birth date as a 11 years old. In my conversation with the person on the phone this started to be an issue.
In Summary
Flying with Scoot is great value and comfortable option. So long as you are prepared to lose the money if you change your mind or you take out the option to change your date. Which then increases the price and starts to move you in to looking for other options.
Travel Insurance Is Good
Is a good thing to take out and highly recommend for all travel. There are options out there but based on my experience I will not use ACEGROUP again. As this blog states, this is my rants and raves and so this is my experience and opinion.
In the past I have used a company called COVER-MORE. As they say insurance is as good as your claim. Well I had to make a claim in the past with this company and they could not have been better. I had traveled with an airline which refunded half the cost of the flight to KL and COVER-MORE refunded the other half. It was easy and painless to claim and a great experience.
